Alternative blindness

Cartoon over de 'alternative options' bias

Alternative blindness means that “it is very difficult to think about other options if you already have a solution in your mind”. We’ve talked a lot about ‘alternative facts’ this year, but not enough about alternative options. It comes naturally to us to think fast, but not to think differently.

Action Bias

Cartoon over 'Action Bias'

The action bias refers to “The tendency to act immediately, even if that action is probably useless, possibly even harmful”

Zorg voor UX

Tekening UX conferentie 2018 bij VGZ

De set aan tekeningen die ik maakte voor een lezing tijdens het UX event bij VGZ in 2018

UX – A few notes on service design

Visuele blogpost over service design, bladzijde 1

I’ve wanted to draw a visual blog about service design for years and now I’ve done it :). I owe a lot to the book ‘Service design’ by Andy Polaine, Ben Reason & Lavrans Løvlie, so I want to thank them kindly for the information and the inspiration.

The weight of the word

Visuele blogpost over 'het gewicht van de wereld', bladzijde 1

Visual blog about positive and negative feedback, loosely based on the chapter ’Praise and criticism’ from ‘The man who lied to his laptop’ by Clifford Nas with Corina Yen. See it as a recommendation :).